Privacy Policy for Advanced Waterfall Systems LLC
Effective Date: 04/25/2026
At Advanced Waterfall Systems LLC (referred to as “we,” “us,” or “our”), we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services, including through our website and SMS communications.
1. Information We Collect
We may collect the following types of personal information from you when you use our website, make purchases, sign up for our services, or communicate with us via SMS:
Contact Information: Name, phone number, email address, and mailing address.
Communication Preferences: Information about your preferences for receiving communications from us, including SMS messages.
2. Use of Information
No information will be shared or sold to third parties. We do not share, sell, rent, or disclose your personal information to third parties for marketing or any other purposes. The information we collect is used solely for the purpose of providing you with our products and services, including:
Sending SMS communications related to order updates, promotions, special offers, and other relevant information.
Responding to your inquiries and providing customer support.
Improving our products, services, and overall customer experience.
3. SMS Messaging and 10DLC Compliance
Advanced Waterfall Systems LLC operates an SMS messaging program for project consultations and follow-up, order and installation coordination, customer service, promotions and special offers, and event invitations and company updates. Full SMS Terms of Service: https://advancedwaterfallsystems.com/sms-terms-of-service-messaging-policy/.
Opt-In: You may opt in to receive SMS messages from us only by (1) web form submission with consent language, or (2) the Text START keyword. These are the only methods by which we accept SMS consent. By opting in, you confirm you are the authorized user of the mobile number provided and consent to receive recurring automated and non-automated text messages from us. Consent to receive SMS messages is not a condition of purchase.
Message Frequency: Message frequency may vary but typically does not exceed 4 messages per month.
Message and Data Rates: Message and data rates may apply depending on your mobile carrier and service plan. Advanced Waterfall Systems LLC is not responsible for any messaging or data charges incurred.
Opt-Out and Help: You may opt out at any time by replying “STOP” to any SMS message you receive from us. For assistance, reply “HELP” or contact us at [email protected] or (888) 928-7949.
We comply with 10DLC regulations and other applicable laws governing SMS communications to ensure that your data is handled responsibly and securely.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Third-Party Services and Mobile Information Sharing
We may use trusted third-party service providers to assist us in delivering SMS communications and managing customer interactions. These third parties are contractually bound to use your information solely for the purpose of providing services on our behalf and are prohibited from using your information for any other purpose.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
Mobile opt-in data and consent will never be shared with third parties for marketing purposes.
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access: You may request a copy of the personal information we hold about you.
Update: You may update or correct your personal information.
Delete: You may request that we delete your personal information.
To exercise these rights, please contact us using the information provided below.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated to you directly, where possible.
8. Contact Information
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:
Email: [email protected]
Phone: (888) 928-7949
Address: 1832 N. Black Horse Pike, Williamstown, NJ 08094
Thank you for trusting Advanced Waterfall Systems LLC with your personal information. We value your privacy and are committed to safeguarding your data.